Terms and condition for sale of goods


Website: e-commerce platform accessible at the following address: https://www.pasticceriaciolini.it/

Pasticceria F.lli Ciolini: Forno F.lli Ciolini SNC of Ciolini Roberto and Massimo, with headquarters in Via Bologna 176 FR. Carmignanello, 59025 Cantagallo (Po), VAT number 01546150978, which sells the Products advertised on the Website.

Customer: natural or legal person who purchases the products offered by Pasticceria F.lli Ciolini through the Website.

Consumer: Customer who is a natural person who purchases the Products offered by Pasticceria F.lli Ciolini on the Website for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.

Product: packaged pastry products, packaged biscuits, and any other product on the Website.

General Conditions: means this online sales contract between the customer and the Pasticceria F.lli Ciolini.

Order: single purchase operation including one or more Products, also including charges and costs relating to ancillary services such as, by way of example, delivery costs.

Order Confirmation: e-mail message through which Pasticceria F.lli Ciolini notifies Customers of the receipt of the Order.


a) These General Conditions govern the offer and remote sale of Products on the Website and can be updated periodically. The General Sales Conditions published on the Website at the time of online purchase are considered effective and binding.
b) The Customer is requested, before proceeding with the purchase, to carefully read the General Conditions and the information on the processing of personal data.
c) The purchase of the Products offered on the Website assumes the reading, knowledge and acceptance of these General Conditions.
d) The Customer declares to be 18 years old.
e) Any communication regarding purchases made by the Customer on the Website will be made by Pasticceria F.lli Ciolini by e-mail or by certified e-mail at the addresses indicated in art. 14 of these General Conditions


a) The contract relates to the sale of the Products indicated and offered by Pasticceria F.lli Ciolini on the Website, which are prepared and made from the moment the Order is received. Therefore, through these General Conditions, Pasticceria F.lli Ciolini sells and remotely purchases the Products chosen by the latter from those on the Website.
b) The contract is concluded through the internet, by accessing the customer to the website and placing a purchase order according to the procedure indicated on the website and described below.
c) The Products for sale through the Website are described and illustrated in the relevant information sheets; however, the accompanying image of each Product has a demonstrative character, not reproducing the purchased Product as it is prepared and manufactured following receipt of the Order.


a) To proceed with the purchase, the Customer must register on the Website and create a personal account by entering his personal data and choosing a username and password, which will allow him to authenticate to access the personal area of ​​the Website. Before proceeding with registration, the Customer must carefully read the General Conditions and the privacy policy. After registering on the Website, the user will receive an e-mail confirming the success of the same. Then you can proceed with the purchase.
b) The Products selected and the data entered may be modified by the Customer until the Order is completed, which will be done by clicking the "BUY" button. By clicking on the "BUY" button, the Customer undertakes the obligation to pay the amount of the Order
c) In order to proceed with the purchase of the Product, the Customer must read the information on the description page of the chosen Product and place it in the cart. It is possible to add multiple Products to the cart. Before completing the purchase, the Customer will be shown a web page with a summary of the details of the Order and the Products purchased. After viewing the Order summary, and after having read all the information provided to him (including the General Conditions and the information on data processing), the Customer can proceed with the purchase by clicking on the "BUY" button.
d) The contract is considered concluded when the Customer receives the Order Confirmation email.


a) The Customer undertakes to make the payment without delay from the time of receipt of the Order Confirmation, for the amount shown therein, using the tools